Disclaimer

​This disclaimer includes the following terms:
- the owner: the owner of the website
- use(s): all conceivable actions
- you: the user (visitor) of the website
- the content: all content present on the website

The following applies to the page you are currently viewing. By using the page, you agree to this disclaimer.

The content has been compiled by the owner with the utmost care, but the owner accepts no liability for possible inaccuracies in what is shown.

The owner is not responsible for the content on the files linked to this website and/or websites to which reference is made.

Unauthorized or improper use of the content or parts thereof infringes intellectual property rights. Permission to use the content shown or parts thereof in publicly accessible places must be requested from us in writing.

Conditions Hotel/Catering (UVH)

The Uniform Conditions for the Hotel and Catering Industry (UVH) are the terms and conditions under which hospitality businesses established in the Netherlands—such as hotels, restaurants, cafés, and related companies—provide hospitality services and conclude hospitality agreements. The UVH also applies to the services of Hotel Alkmaar and Bar & Restaurant BLOOM.

 

If, during the term of quotations, agreements, or price arrangements, the applicable VAT rates are raised by the government, we are obliged to charge the higher VAT rate. In that case, the total agreed price will be increased in line with the new VAT rate. This adjustment will be implemented automatically and without further notification, from the date on which the amended VAT rates take effect. The price increase resulting from the VAT change does not affect the validity of quotations, agreements, or price arrangements. This reservation applies regardless of the applicability of the UVH or any other agreed general terms and conditions. All other conditions remain unchanged and fully in effect.

​In the event of a VAT increase​

house rules

​To make your stay as comfortable as possible, we apply the following house rules: 
• All instructions given by hotel staff relating to these house rules must be followed.
• A valid form of identification must be presented upon check-in. Check-in is permitted from the age of 18. All hotel guests are required to provide identification.
• Prostitution is strictly prohibited within our premises.
• We only accept your personal credit card, which must be presented upon arrival.
• It is strictly forbidden to smoke in the room and/or use any form of drugs (including nitrous oxide), as well as to cover or tamper with the smoke detector.
Guests are held liable for any damage caused. The fine is €250.00 per incident. If the fire alarm is triggered due to smoking in the room, the €275.00 fire brigade call-out fee will be charged to you.
• Hotel property must remain within the building. In the event of intentional damage to hotel property, the guest may be held liable for repair and/or replacement costs.
• We respect your privacy under all circumstances; however, we are authorized to enter your room if you fail to comply with our house rules or if there is a suspected violation.
• Dogs are only allowed in the Bar section of the restaurant.
• Cameras are installed in various areas of the building. Anyone present in our hotel agrees to being recorded. In the event of emergencies or incidents, these recordings may be used as supporting material and shown to third parties.
• A maximum of two adults are permitted in the suites. Any damage will be deducted from the deposit or must be paid directly at reception. Once the suite has been inspected, the deposit will be returned to you.
• Lost and found items must be handed in at reception.
• Hotel Alkmaar is not responsible for the loss or theft of your belongings.
• The management, the owner of this location, and/or persons working for the hotel cannot be held liable for any injuries or for material or immaterial damage that visitors may experience. 

It is not permitted to: 
• Consume, use, trade, or possess narcotics in the building or on the hotel premises.
• Leave children under the age of 12 and/or pets alone and unsupervised in the room without informing the reception.
• Stay in the room with more people than the number reserved, or receive unregistered guests or other hotel guests in the room.
• Rent a room under your name without staying in the room yourself.
• Use emergency exits as normal entry or exit points.
• Use verbal and/or physical violence. 

Failure to comply with the above house rules, or in the case of damage, loss, or destruction of Hotel Alkmaar property, will lead to immediate removal from the hotel, liability claims, and/or a police report, without prior warning. No refunds will be issued, and your deposit will be withheld. We would like to thank you for your cooperation and wish you a pleasant stay!