TERMS & CONDITIONS

CONDITIONS HOTEL/CATERING (UVH)

The Uniform Conditions for the Hotel and Catering Industry (UVH) are the terms and conditions under which hospitality businesses established in the Netherlands—such as hotels, restaurants, cafés, and related companies—provide hospitality services and conclude hospitality agreements. The UVH also applies to the services of Hotel Alkmaar and Bar & Restaurant BLOOM.

Conditions Hotel/Catering (UVH)

DISCLAIMER

​In this disclaimer, the following definitions apply:
- The owner: the operator of the website: Hotel Alkmaar and Bar & Restaurant BLOOM
- Use: all conceivable actions
- You: the user (visitor) of the website
- The content: all content available on the website
  
The following applies to the page you are currently viewing. By using this page, you agree to this disclaimer. Hotel Alkmaar and Bar & Restaurant BLOOM exercise the utmost care in maintaining this website, particularly with regard to its accuracy and timeliness. Nevertheless, it is possible that information may be incomplete or incorrect. The texts on this website are therefore not legally binding. This website contains a number of hyperlinks to pages and websites of third parties. The owner is not responsible for the content of files and/or websites linked to this website or referred to. 

Unauthorized or improper use of the content or parts thereof constitutes an infringement of intellectual property rights. Permission to use the displayed content or parts thereof in publicly accessible places must be requested from us in writing. The texts and graphic elements (including photographs) on this website are protected by copyright. 

For publication in newspapers, magazines, on television, and on websites, digital images and logos may not be used without prior consent. Use is only permitted with the explicit written permission of Hotel Alkmaar and Bar & Restaurant BLOOM.

 

house rules

​To make your stay as comfortable as possible, we apply the following house rules: 
• All instructions given by hotel staff relating to these house rules must be followed.
• A valid form of identification must be presented upon check-in. Check-in is permitted from the age of 18. All hotel guests are required to provide identification.
• Prostitution is strictly prohibited within our premises.
• We only accept your personal credit card, which must be presented upon arrival.
• It is strictly forbidden to smoke in the room and/or use any form of drugs (including nitrous oxide), as well as to cover or tamper with the smoke detector.
Guests are held liable for any damage caused. The fine is €250.00 per incident. If the fire alarm is triggered due to smoking in the room, the €275.00 fire brigade call-out fee will be charged to you.
• Hotel property must remain within the building. In the event of intentional damage to hotel property, the guest may be held liable for repair and/or replacement costs.
• We respect your privacy under all circumstances; however, we are authorized to enter your room if you fail to comply with our house rules or if there is a suspected violation.
• Dogs are only allowed in the Bar section of the restaurant.
• Cameras are installed in various areas of the building. Anyone present in our hotel agrees to being recorded. In the event of emergencies or incidents, these recordings may be used as supporting material and shown to third parties.
• A maximum of two adults are permitted in the suites. Any damage will be deducted from the deposit or must be paid directly at reception. Once the suite has been inspected, the deposit will be returned to you.
• Lost and found items must be handed in at reception.
• Hotel Alkmaar is not responsible for the loss or theft of your belongings.
• The management, the owner of this location, and/or persons working for the hotel cannot be held liable for any injuries or for material or immaterial damage that visitors may experience. 

It is not permitted to: 
• Consume, use, trade, or possess narcotics in the building or on the hotel premises.
• Leave children under the age of 12 and/or pets alone and unsupervised in the room without informing the reception.
• Stay in the room with more people than the number reserved, or receive unregistered guests or other hotel guests in the room.
• Rent a room under your name without staying in the room yourself.
• Use emergency exits as normal entry or exit points.
• Use verbal and/or physical violence. 

Failure to comply with the above house rules, or in the case of damage, loss, or destruction of Hotel Alkmaar property, will lead to immediate removal from the hotel, liability claims, and/or a police report, without prior warning. No refunds will be issued, and your deposit will be withheld. We would like to thank you for your cooperation and wish you a pleasant stay!

VAT INCREASE

If, during the term of quotations, agreements, or price arrangements, the applicable VAT rates are raised by the government, we are obliged to charge the higher VAT rate. In that case, the total agreed price will be increased in line with the new VAT rate. This adjustment will be implemented automatically and without further notification, from the date on which the amended VAT rates take effect. The price increase resulting from the VAT change does not affect the validity of quotations, agreements, or price arrangements. This reservation applies regardless of the applicability of the UVH or any other agreed general terms and conditions. All other conditions remain unchanged and fully in effect.

​In the event of a VAT increase​